Privacy
Policy

I. PRIVACY POLICY AND DATA PROTECTION

In compliance with current legislation, Senzia (hereinafter also referred to as the Website) is committed to adopting the necessary technical and organizational measures, according to the appropriate level of security based on the risk of the data collected.

Laws Incorporated in This Privacy Policy

This privacy policy is adapted to the current Spanish and European regulations on the protection of personal data on the internet. Specifically, it complies with the following regulations:

Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights (LOPD-GDD).
Royal Decree 1720/2007, of 21 December, approving the Regulations for the development of Organic Law 15/1999, of 13 December, on the Protection of Personal Data (RDLOPD).
Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the Data Controller

The data controller for the personal data collected on Senzia is: MONDO PDA, S.L., with NIF/CIF: B13701883 and registered in the Commercial Registry with the following registration details: T 3431, F 66, S 8, H GI 72283, whose representative is: Francisco-Javier Domènech Droguet (hereinafter, Data Controller). Their contact details are as follows:
Address: C/ Víctor Català, 1. Local. 17249, Platja d'Aro (Girona), Spain.
Contact phone: 872987090
Contact email: contact@senziaclinic.com

Register of Personal Data

In compliance with the provisions of the GDPR and the LOPD-GDD, we inform you that the personal data collected by Senzia through the forms provided on its pages will be incorporated and processed in our file in order to facilitate, expedite, and fulfil the commitments established between Senzia and the User, or to maintain the relationship established in the forms that the User fills out, or to respond to a request or inquiry. Furthermore, in accordance with the provisions of the GDPR and the LOPD-GDD, unless the exception provided in Article 30.5 of the GDPR applies, a record of processing activities is maintained that specifies, according to their purposes, the processing activities carried out and other circumstances established in the GDPR.

Principles Applicable to the Processing of Personal Data

The processing of the User's personal data will be subject to the following principles set out in Article 5 of the GDPR and in Article 4 and subsequent articles of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights:

Principle of lawfulness, fairness, and transparency: The User's consent will be required at all times following completely transparent information on the purposes for which personal data are collected.
Principle of purpose limitation: Personal data will be collected for specified, explicit, and legitimate purposes.
Principle of data minimization: The personal data collected will be only those strictly necessary in relation to the purposes for which they are processed.
Principle of accuracy: Personal data must be accurate and always kept up to date.
Principle of storage limitation: Personal data will only be kept in a form that allows the identification of the User for as long as necessary for the purposes of their processing.
Principle of integrity and confidentiality: Personal data will be processed in a manner that ensures their security and confidentiality.
Principle of proactive responsibility: The Data Controller will be responsible for ensuring that the above principles are complied with.

Categories of Personal Data

The categories of data processed at Senzia are solely identifying data. Under no circumstances are special categories of personal data processed, as defined in Article 9 of the GDPR.

Legal Basis for the Processing of Personal Data

The legal basis for the processing of personal data is consent. Senzia is committed to obtaining the User's explicit and verifiable consent for the processing of their personal data for one or more specific purposes.

The User has the right to withdraw their consent at any time. It will be as easy to withdraw consent as it is to give it. As a general rule, the withdrawal of consent will not condition the use of the Website.

On occasions when the User must or may provide their data through forms to make inquiries, request information, or for reasons related to the content of the Website, they will be informed if the completion of any of them is mandatory because they are essential for the proper development of the operation performed.

Purposes for which personal data are processed

Personal data are collected and managed by Senzia with the aim of facilitating, expediting, and fulfilling the commitments established between the Website and the User or maintaining the relationship established in the forms that the latter fills out or to respond to a request or inquiry.

Additionally, the data may be used for commercial purposes of personalization, operational and statistical purposes, and activities related to Senzia's corporate purpose, as well as for data extraction, storage, and marketing studies to tailor the content offered to the User, and to improve the quality, operation, and navigation of the Website.

At the time personal data is obtained, the User will be informed about the specific purpose(s) for which the personal data will be processed; in other words, the use or uses that will be made of the collected information.

Retention periods for personal data

Personal data will only be retained for the minimum time necessary for the purposes of their processing and, in any case, only for the following period: 10 years, or until the User requests their deletion.

At the time personal data is obtained, the User will be informed about the period for which the personal data will be retained or, when that is not possible, the criteria used to determine this period.

Recipients of Personal Data

The User's personal data will not be shared with third parties.

In any case, at the time personal data is obtained, the User will be informed about the recipients or the categories of recipients of the personal data.

Personal Data of Minors

In compliance with the provisions of Articles 8 of the GDPR and 7 of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights, only those over 14 years of age may give their consent for the lawful processing of their personal data by Senzia. If the User is under 14 years of age, the consent of parents or guardians will be required for the processing, and it will only be considered lawful to the extent that they have authorized it.

Secrecy and Security of Personal Data

Senzia is committed to adopting the necessary technical and organizational measures, according to the appropriate level of security based on the risk of the data collected, to ensure the security of personal data and to prevent accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal data transmitted, stored, or otherwise processed.

The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted securely and confidentially, as the transmission of data between the server and the User, and in feedback, is fully encrypted.

However, because Senzia cannot guarantee the impregnability of the internet nor the total absence of hackers or others who fraudulently access personal data, the Data Controller undertakes to inform the User without undue delay when a personal data security breach occurs that is likely to result in a high risk to the rights and freedoms of natural persons. Following the provisions of Article 4 of the GDPR, a personal data security breach means any breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal data transmitted, stored, or otherwise processed.

Personal data will be treated as confidential by the Data Controller, who undertakes to inform and ensure by means of a legal or contractual obligation that such confidentiality is respected by its employees, associates, and any person to whom it makes the information accessible.

Rights Derived from the Processing of Personal Data

The User has the following rights over Senzia and may, therefore, exercise the following rights recognized in the GDPR and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights against the Data Controller:

Right of Access: The User has the right to obtain confirmation of whether or not Senzia is processing their personal data and, if so, to obtain information about their specific personal data and the processing that Senzia has carried out or is carrying out, as well as, among other things, the information available on the origin of such data and the recipients of the communications made or planned for them.
Right of Rectification: The User has the right to have their personal data modified if they are found to be inaccurate or, taking into account the purposes of the processing, incomplete.
Right of Erasure ("the right to be forgotten"): The User has the right, provided that the current legislation does not establish otherwise, to obtain the erasure of their personal data when they are no longer necessary for the purposes for which they were collected or processed; the User has withdrawn their consent to the processing and there is no other legal basis for the processing; the User objects to the processing and there is no other legitimate reason to continue the processing; the personal data have been unlawfully processed; the personal data must be erased to comply with a legal obligation; or the personal data have been obtained as a result of a direct offer of information society services to a child under 14 years of age. In addition to erasing the data, the Data Controller must, considering the available technology and the cost of its implementation, take reasonable steps to inform other data controllers processing the personal data of the data subject's request to erase any links to those personal data.
Right to Restriction of Processing: The User has the right to restrict the processing of their personal data. The User has the right to obtain the restriction of processing when they contest the accuracy of their personal data; the processing is unlawful; the Data Controller no longer needs the personal data, but the User needs them to make claims; and when the User has objected to the processing.
Right to Data Portability: Where the processing is carried out by automated means, the User has the right to receive from the Data Controller their personal data in a structured, commonly used, and machine-readable format, and to transmit them to another data controller. Where technically possible, the Data Controller will transmit the data directly to that other controller.
Right to Object: The User has the right to object to the processing of their personal data or to request the cessation of the processing of their data by Senzia.
Right Not to Be Subject to Automated Individual Decision-Making, Including Profiling: The User has the right not to be subject to a decision based solely on automated processing, including profiling, unless otherwise provided by current legislation.

Thus, the User may exercise their rights by sending a written communication to the Data Controller with the reference "GDPR-www.senzia.com", specifying:

Name and surname(s) of the User and a copy of their ID. In cases where representation is admitted, the identification by the same means of the person representing the User, as well as the document accrediting the representation, will also be necessary. The photocopy of the ID may be replaced by any other legally valid means that proves the identity.
Specific request with the reasons for the request or information to which access is sought.
Address for notifications.
Date and signature of the applicant.
Any document that proves the request being made.

This request and any other accompanying document may be sent to the following address and/or email:

Postal address: C/ Víctor Català, 1. Local. 17249, Platja d'Aro (Girona), Spain.

Email: contact@senziaclinic.com

Links to Third-Party Websites

The Website may include hyperlinks or links that allow access to third-party websites that are not operated by Senzia. The owners of these websites will have their own data protection policies, and they will be responsible for their own files and their own privacy practices.

Complaints to the Supervisory Authority

If the User considers that there is a problem or infringement of the current regulations in the way their personal data is being processed, they have the right to effective judicial protection and to file a complaint with a supervisory authority, particularly in the State where they have their habitual residence, place of work, or place of the alleged infringement. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (https://www.aepd.es/).

II. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY

It is necessary that the User has read and agrees with the conditions regarding the protection of personal data contained in this Privacy Policy, as well as accepts the processing of their personal data so that the Data Controller can proceed with it in the manner, during the periods, and for the purposes indicated. The use of the Website will imply acceptance of its Privacy Policy.

Senzia reserves the right to modify its Privacy Policy, according to its own criteria, or motivated by a legislative, jurisprudential, or doctrinal change of the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. It is recommended that the User periodically consult this page to be aware of the latest changes or updates.

This Privacy Policy was updated to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR) and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights.